Pay your bill by direct debit
Automatic payment by Direct Debit Payment offers many advantages:
Secure: you are protected against phishing. You only pay the bills that we submit to your bank.
Reliable: you can’t forget to pay your bill. It is paid automatically on the due date. This helps you avoid late payment charges or reminders.
Time-saving: you don’t have to make bank transfers yourself every time.
Flexible: you can cancel or change your direct debit at any time. After a payment has been made, you also have 8 weeks to request a correction from your bank.
Financially transparent: you can receive your intermediate invoices on a monthly basis.
Less paperwork: if you receive your bills by post, you’ll only get your annual consumption bill on paper. Would you still like a printout of your intermediate bills? That’s possible.
Transparent: your annual consumption bill states when you’ll receive your next intermediate bills and how much they’ll be.
Free of charge: paying by direct debit costs you nothing.
Clear: do you have any questions about your direct debit bill? Please contact us, just as you would with any other payment method.
Requests / alterations / direct debit cancellations
Contact us to request a direct debit. Clearly state the consumption address(es) for which you require a direct debit.
Apply for direct debit directly in MyFarys. You can also change or stop your direct debit there.
Or apply for a direct debit using the online form. You will be sent the mandate form a few days later. Send the signed form back to us. Then we can activate your direct debit.
Apply for / alter / cancel direct debit using the online form
Submit mandate form
