Pay your bill by direct debit

Automatic payment by Direct Debit Payment offers many advantages:

  • Safe: things no longer get forgotten, the water bill is paid automatically.
  • Free: payment by direct debit costs nothing.
  • Transparent: you will be sent a consumption bill annually with a summary of the following payments and payment data.
  • Less paperwork: you will no longer be sent a paper version of the intermediate bills, but you will be sent the annual consumption bill on paper, so that you can assess your consumption. If you would like a printout of your intermediate invoices, please contact us.
  • Flexible: if you would like to alter or stop your direct debit, you can notify us at any time. After a payment, you have eight (8) weeks to request a correction from your bank.

Requests / alterations / direct debit cancellations

Contact us to request a direct debit. Clearly state the consumption address(es) for which you require a direct debit.

Apply for direct debit directly in MyFarys. You can also change or stop your direct debit there. 

Go to MyFarys 

Or apply for a direct debit using the online form. You will be sent the mandate form a few days later. Send the signed form back to us. Then we can activate your direct debit.

Apply for / alter / cancel direct debit using the online form 
Submit mandate form

FAQ Reference

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