Payments

There are various ways for you to pay your FARYS bills:

Via direct debit

Should you choose automatic Direct Debit Payment, your bills will always be paid on time.

Other advantages 
Set up direct debit through My FARYS
Apply for direct debit via an online form
Forward a mandate form for direct debit

Via Doccle

You can view your bills and pay them digitally on the Doccle online platform.

More about paying via Doccle

By bank transfer

When making a transfer, use the correct account number and reference.

Which account number should you use to pay your bill?
Why do you have to use the structured message?

Due date

Pay your bills on time, before the due date, to avoid additional charges.

More about payment reminders

Open balance

You can view unpaid bills on the status of the customer account on your bill.

More about status of customer account

Refunds

Is your account in credit? Make sure that the bill shows the correct account number, so that we can repay the money correctly.

Communicate or alter an account number through My FARYS 
Communicate or alter an account number using the online form

If you no longer have any balances outstanding, we will refund the amount within 30 days.

FAQ Reference

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