What happens if I do not submit my meter reading?

If you do not submit your meter reading, we will estimate your consumption. This estimate is made on the basis of your consumption in the past. If we do not as yet have any consumption data, we will base it on the average water consumption in Flanders.

If it turns out that you used more water, then you pay for this additional consumption at a later date (and at a possibly higher rate).

Is the meter reading on your bill an estimate, and do you know the true meter reading? Then contact us via the online form or at +32 (0)78 35 35 99 to submit the read. We will revise your bill free of charge.

Also take a look at My FARYS, where you will find an efficient tool for monitoring your consumption more closely.

Not found what you were looking for?