How to recognise a fake water bill?

Some fake water bills are very well made, so it’s especially important to pay attention to the following:

  • Logo: our emails and invoices always display the Farys logo.

  • Sender: our emails are always sent from an address ending in @farys.be.

  • Account number: our account number is BE61 0910 1709 0217.

  • Our invoices sent by email always include the invoice as an attachment.

  • The payment term for our invoices is 30 days.

  • Reminder fees: the first reminder from Farys is free of charge.

  • Our invoices are never signed with a personal name.

And finally:

  • On the Annual consumption bill page you can click through to an example of our invoice.

  • You only receive digital invoices from Farys if you have opted in to this service. You can request this via a web form or via MyFarys.

  • Our invoices are also shown in MyFarys. Here you can consult all your water bills.

How can I avoid becoming a victim of phishing?

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