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Can I change my password?

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2. Can I change my password?

There are 2 ways to change your MyFarys password:

I've changed my e-mail address. Can I change my username?

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2. I've changed my e-mail address. Can I change my username?

If you want to change your MyFarys username, you need to delete your existing account and re-register. 

Problem registering?

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2. Problem registering?

I am getting a notification saying that a user is already registered with this email address.An account has already been created on MyFarys with this email address in the past.

Can I register for multiple customer numbers with the same e-mail address?

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2. Can I register for multiple customer numbers with the same e-mail address?

Yes, you can:Log in to MyFarys.

Problem logging in?

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2. Problem logging in?

I can’t log in. If this is your first visit to MyFarys, you must

I have another supply address or a private water supply at Farys, but I can't find it in MyFarys.

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2. I have another supply address or a private water supply at Farys, but I can't find it in MyFarys.

These have a different customer number than the supply address currently linked in MyFarys.

How can I delete my account on MyFarys?

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2. How can I delete my account on MyFarys?

You still have access to MyFarysIn MyFarys, go to the Customer data page and, at the bottom of the page, choose

Can I consult MyFarys in French?

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2. Can I consult MyFarys in French?

Only customers from the municipalities with language facilities (Drogenbos, Linkebeek, Ronse and Wemmel) can access MyFarys in French.

Can I pay a bill via MyFarys?

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2. Can I pay a bill via MyFarys?

You can pay your outstanding, non-due bill via a payment button.

I see bills on MyFarys that I never received.

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2. I see bills on MyFarys that I never received.

When paying by direct debit, you will not receive any intermediate bills, but they will be visible in MyFarys. We do send you the annual consumption bill.